Policies
DEPOSIT
A non-refundable $100 deposit is required to book every new appointment. The deposit will be deducted from the total cost of your treatment which is due the day of your appointment. The remaining balance must be paid in full. We accept cash and all credit cards.
CANCELLATION POLICY
Should your appointment need to be canceledbefore or rescheduled, it must be 48 hours prior to the appointment day. If canceling or rescheduling of the same appointment occurs more than once, it will be treated the same as a canceled/missed appointment and will be subjected to cancellation fees or declining of all future appointment requests.
LATE OR MISSED APPOINTMENTS
We strongly encourage our clients to arrive 10-20 minutes before their scheduled appointments to allow time to fill out paperwork and get settled in. Please familiarize yourself with our location HERE.
Please contact us before your appointment time if you are going to be late. After 20 minutes, the appointment will be considered missed and your deposit will be forfeited.
A new deposit will be required to reschedule your appointment. Additional missed appointments may be subject to cancellation fees or declining of all future appointment requests.
INITIAL VISIT
During the initial visit, all clients MUST bring a government-issued photo ID, carefully read and sign a consent and release form, and fill out a health history form to ensure the skin is in good condition before receiving any treatment. A mandatory consultation will determine the client’s desired brow look and whether or not it is obtainable.
BEFORE & AFTER PHOTOGRAPHS
Microblading artists will photograph their work before and after the treatment for many reasons including client records, insurance purposes, and social media. Before photographs is also necessary to assess the healed results during the perfecting session. We recognize the importance of protecting our client’s privacy and edit the photos to display only the treated area. The client may waive Before & After photos from being utilized on social media.
RESULTS ARE NOT GUARANTEED
Healed results will vary with each client. The final shape is completely your decision, and the treatment will not begin until you approve the shape. While strictly adhering to the aftercare instructions is crucial, we have no control over the healing process and make NO GUARANTEES of how the healed results will look. The average two treatments are enough to obtain a natural result, but using a pencil or powder may still be necessary to achieve your desired brow. Individuals who are looking for a more intense result must understand that it may require additional sessions (charged accordingly).
PREVIOUS PERMANENT MAKEUP
If you have had your eyebrows previously tattooed or microbladed and are interested in a cover-up/re-work, you MUST email a clear photo to booking@lejourbeauty.ca before booking your appointment. We cannot guarantee results for cases such as these and we must prove that your eyebrows are workable. In some cases where the previous work is too dark, dense, discolored, or large, tattoo removal will be highly recommended before we begin the cover-up/re-work.
PRICING
Please note that prices are subject to change overtime. We will always honor the pricing that was applicable at the time the client booked their appointment.
TIPPING
Tips usually average 10 - 20% of treatment price. Tipping is not required, but is appreciated and goes directly to your Artist. These can be given in cash or charged to a credit card.
NO CHILDREN OR ANYONE UNDER 18
As per Alberta Health Department requirements, children are not allowed in the treatment area. Due to the nature of our detailed artistic services, we kindly request that you respect our no-guest policy unless given prior approval from a technician.